Privacy Policy

Information we collect

When you place an order we collect your name, email address, shipping address, phone number and order details. If you subscribe to our email list we store your email address. If you contact us we store your message.

Payment information

Payments are processed by our payment provider, Stripe. Your card details are entered on their secure checkout and are never stored on our servers. We receive only the payment result and the last details needed to identify your order.

How we use your information

• To process, ship and support your order
• To send order confirmations and delivery updates
• To send marketing emails, only if you opted in
• To detect and prevent fraud

Sharing

We share information only with the services needed to run the store: our payment provider, our shipping carriers, and our hosting and database provider. We do not sell your personal information.

Your choices

You can unsubscribe from marketing email at any time using the link in any email. You can request a copy of your data, or ask us to correct or delete it, by emailing hello@demetriahairdiary.com.

Cookies

We use essential cookies and local storage to keep your bag between visits and to keep the checkout secure.